Business customers

Whatever the size of your business, you can rely on our connection, consumption metering and electricity supply services for your business-specific places of consumption.

Grid connection

Find out more about how to connect your home to the power grid: the documents you need, the applications you submit and where to submit them, what the stages you need to cover are, what the rates and the response times are.

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Your meter

Find out more about meter reading, checks, find out how you can access your consumption data, what it is that you have to do in case you need to relocate the meter and what our electricity metering and distribution rates are.

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Your applications

Read about how to notify us in case you change your electricity supplier, about how to claim compensation in case of appliance damages, how to request a power supplementation, how to become a prosumer, how to register in the vulnerable customer database and other information.

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Your places of consumption

Each place of consumption associated to your business has its own POD identification in our systems. Find more about your places of consumption.

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Granting compensation

You must know that you are automatically granted compensation in case we fail to observe the parameters set in the Performance Standard. Find out what these compensations are.

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Laws and procedures

Our activity is regulated by the Romanian Energy Regulatory Authority (ANRE), in the framework of the primary law. You can directly read ANRE’s orders and resolutions. Moreover, we have internal procedures that might concern you.

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Limitations and manual disconnections

Read more about the exceptional circumstances, in order to support the national energy system, we limit the power or the quantity of energy delivered to large business customers.

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