Contact us

We are here for you. Contact us for information, power outage (failure) complaints or other aspects regarding our services.

List of our Customer Relations Centers and Info Points

See on the list of the addresses of E-Distribuție customer support centers and info points, telephone numbers and working hours.

Identify in the table below the nearest Customer Relations Center or Info Point for E-Distribuție Banat.

County
City
Address
Contact point type
Working hours
Timiș
Timișoara
Ştefan cel Mare street, no. 24-26, ground floor
Customer relations center
Monday-Tuesday, 9:00-13:00
Caraș-Severin
Reșița
Bd. A. I. Cuza, no. 42, ground floor
Info point
First working day of the month, 9:00-13:00
Hunedoara
Deva
George Enescu street, no. 39, ground floor
Info point
First working day of the month, 9:00-13:00
Arad
Arad
Iuliu Maniu street, no. 65-71, floor 2, room 204
Info point
First working day of the month, 9:00-13:00

Identify in the table below the nearest Customer Relations Center or Info Point for E-Distribuție Dobrogea.

County
City
Address
Contact point type
Working hours
Constanța
Constanța
Nicolae Iorga street, no. 89A, ground floor
Customer relations center
Monday-Tuesday, 9:00-13:00
Tulcea
Tulcea
Victoriei street, no. 95, building A, ground floor
Info point
First working day of the month, 9:00-13:00
Ialomița
Slobozia
Bd. Chimiei, no. 10, ground floor
Info point
First working day of the month, 9:00-13:00
Călărași
Călărași
Dobrogei street, no. 50, floor 1
Info point
First working day of the month, 9:00-13:00

Identify in the table below the nearest Customer Relations Center or Info Point for E-Distribuție Muntenia.

County
City
Address
Contact point type
Working hours
Bucureşti, Ilfov and Giurgiu counties
București
Sectorul 3, Calea Călărași nr.250, bloc S18, parter
Customer relations center
Monday-Tuesday, 9:00-13:00
Bucureşti, Ilfov and Giurgiu counties
Giurgiu
Dr. Ing. Marin D. Dracea street, no. 2, floor 1, room 8
Info point
First working day of the month, 9:00-13:00

Fill out the online form and we will immediately receive your complaint.

Alternately, in addition to the telephone numbers and the e-mail addresses above, you can also write to us directly through your online account – you can submit complaints, applications and so on.

Regardless of the manner in which you decide to contact us, if you are already connected to the power grid, it is useful if you have your POD code on hand.

In case you have noticed any type of fraudulent activity, please tell us by filling out the form here.

Contact of model

Fields marked with (*) are mandatory

Send
(*) Required field Incorrect value Please select an option Enter a description of the problem Incorrect email format Incorrect POD format Phone not valid Please describe your problem Please accept this item before proceeding Problem resolved. Thank you for using the support service.

Switching the electricity supplier and communications regarding the distribution contract

If you are an electricity supplier, you can contact us for matters related to the replacement of the electricity supplier and the distribution contract, through one of the channels below.

Banat
Fax: 0372.876.276
contractarebanat.ro@e-distributie.com

Dobrogea
Fax: 0372.876.807
contractaredobrogea.ro@e-distributie.com

Muntenia
Fax: 0372.875.235
contractaremuntenia.ro@e-distributie.com